ServiceNow Update

ServiceNow Update

Certified

Update a ServiceNow record by sys_id

Issues a PUT to the table REST API to change fields on the specified record using Basic Auth or the OAuth password grant.

yaml
type: io.kestra.plugin.servicenow.Update

Update a ServiceNow record

yaml
id: servicenow_update
namespace: company.team

tasks:
  - id: update
    type: io.kestra.plugin.servicenow.Update
    domain: "snow_domain"
    username: "snow_username"
    password: "{{ secret('SNOW_PASSWORD') }}"
    table: incident
    sysId: "a7ec77cbdefac300d322d182689619dc"
    data:
      short_description: "Updated via Kestra"
Properties

Fields to update

Key/value map rendered to JSON and sent in the PUT body.

ServiceNow domain

Subdomain used to build https://<domain>.service-now.com/; do not include protocol

ServiceNow password

Account password used with 'username' for Basic Auth or OAuth password grant

Record sys_id

Unique identifier of the record to update.

ServiceNow table

API name of the table containing the record.

ServiceNow username

Used with 'password' for Basic Auth or with client credentials for the OAuth password grant

ServiceNow OAuth client ID

Required with 'clientSecret' plus 'username' and 'password' to switch requests to OAuth bearer tokens

ServiceNow OAuth client secret

Paired with 'clientId' when using the OAuth password grant

Additional request headers

Optional key/value headers rendered per execution and sent with every call

HTTP client configuration

Advanced HTTP settings such as timeouts, proxies, and TLS; defaults to Kestra HTTP client values

Definitions
allowFailedbooleanstring
Defaultfalse

If true, allow a failed response code (response code >= 400)

allowedResponseCodesarray
SubTypeinteger

List of response code allowed for this request

auth

The authentication to use.

type*Requiredobject
passwordstring

The password for HTTP basic authentication.

usernamestring

The username for HTTP basic authentication.

type*Requiredobject
tokenstring

The token for bearer token authentication.

type*Requiredobject
passwordstring

The password for HTTP Digest authentication.

usernamestring

The username for HTTP Digest authentication.

basicAuthPasswordDeprecatedstring

The password for HTTP basic authentication. Deprecated, use auth property with a BasicAuthConfiguration instance instead.

basicAuthUserDeprecatedstring

The username for HTTP basic authentication. Deprecated, use auth property with a BasicAuthConfiguration instance instead.

connectTimeoutDeprecatedstring
Formatduration

The time allowed to establish a connection to the server before failing.

connectionPoolIdleTimeoutDeprecatedstring
Formatduration

The time an idle connection can remain in the client's connection pool before being closed.

defaultCharsetstring
DefaultUTF-8

The default charset for the request.

enabledTcpExtendedKeepAlivebooleanstring
Defaulttrue

Whether to enable TCP Keep-Alive extended socket options (TCP_KEEPIDLE, TCP_KEEPINTERVAL, TCP_KEEPCOUNT).

Set to false when running on Windows workers, as these extended socket options are not supported by the Windows JDK and will cause connection failures.

followRedirectsbooleanstring
Defaulttrue

Whether redirects should be followed automatically.

logLevelDeprecatedstring
Possible Values
ALLTRACEDEBUGINFOWARNERROROFFNOT_SPECIFIED

The log level for the HTTP client.

logsarray
SubTypestring
Possible Values
REQUEST_HEADERSREQUEST_BODYRESPONSE_HEADERSRESPONSE_BODY

The enabled log.

maxContentLengthDeprecatedinteger

The maximum content length of the response.

proxy

The proxy configuration.

addressstring

The address of the proxy server.

passwordstring

The password for proxy authentication.

portintegerstring

The port of the proxy server.

typestring
DefaultDIRECT
Possible Values
DIRECTHTTPSOCKS

The type of proxy to use.

usernamestring

The username for proxy authentication.

proxyAddressDeprecatedstring

The address of the proxy server.

proxyPasswordDeprecatedstring

The password for proxy authentication.

proxyPortDeprecatedinteger

The port of the proxy server.

proxyTypeDeprecatedstring
Possible Values
DIRECTHTTPSOCKS

The type of proxy to use.

proxyUsernameDeprecatedstring

The username for proxy authentication.

readIdleTimeoutDeprecatedstring
Formatduration

The time allowed for a read connection to remain idle before closing it.

readTimeoutDeprecatedstring
Formatduration

The maximum time allowed for reading data from the server before failing.

ssl

The SSL request options

insecureTrustAllCertificatesbooleanstring

Whether to disable checking of the remote SSL certificate.

Only applies if no trust store is configured. Note: This makes the SSL connection insecure and should only be used for testing. If you are using a self-signed certificate, set up a trust store instead.

timeout

The timeout configuration.

connectTimeoutstring

The time allowed to establish a connection to the server before failing.

readIdleTimeoutstring
DefaultPT5M

The time allowed for a read connection to remain idle before closing it.

Reference (ref) of the pluginDefaults to apply to this task.

The updated record returned by ServiceNow