Zendesk Tickets
CertifiedTasks that create, update, and retrieve Zendesk tickets.
Set the Zendesk instance URL with email/API token, ticket fields, and requester info to file or update tickets, add comments, or fetch ticket details for support automation.
Zendesk Tickets
Tasks that create, update, and retrieve Zendesk tickets.
Set the Zendesk instance URL with email/API token, ticket fields, and requester info to file or update tickets, add comments, or fetch ticket details for support automation.
How to use the Zendesk plugin
Create support tickets in Zendesk from Kestra flows.
Authentication
Set domain to your Zendesk account URL. For API token auth, set username (your account email) and token. For OAuth, set oauthToken instead — it is used as a bearer token and takes precedence over username/token. Store secrets in secrets and apply connection properties globally with plugin defaults.
Tasks
tickets.Create creates a support ticket — set subject and description (required). Optionally set priority (LOW, NORMAL, HIGH, or URGENT), ticketType (PROBLEM, INCIDENT, QUESTION, or TASK), assigneeId, and tags. The output includes the ticket id and url.
