Create a ticket in Hubspot when a workflow fails

Source

yaml

id: create-hubspot-ticket-on-failure
namespace: system

tasks:
  - id: create_ticket
    type: io.kestra.plugin.hubspot.tickets.Create
    apiKey: my_api_key
    subject: Workflow failed
    content: "{{ trigger.executionId }} has failed on {{ taskrun.startDate }}"
    stage: 3
    priority: HIGH

triggers:
  - id: on_failure
    type: io.kestra.plugin.core.trigger.Flow
    conditions:
      - type: io.kestra.plugin.core.condition.ExecutionStatusCondition
        in:
          - FAILED
          - WARNING
      - type: io.kestra.plugin.core.condition.ExecutionNamespaceCondition
        namespace: company
        comparison: PREFIX

About this blueprint

System Notifications

This system flow will create a ticket in Hubspot anytime a workflow in a company namespace (or any nested child namespace) fails. Using this pattern, you can track your Kestra workflow execution incidents alongside other tickets in Hubspot. You can customize that system flow by modifying the task, adding more tasks to the flow or adjusting the trigger conditions. Read more about that pattern in the Administrator Guide. Let's create a flow in the namespace with prefix company that will always fail.

yaml

tasks:
  - id: always_fails
    type: io.kestra.plugin.core.execution.Fail

Whenever you run the failure_flow, it will trigger an execution of the create_hubspot_ticket_on_failure flow. As a result, a new ticket will be created in Hubspot helping you track failed workflows interacting with customer data alongside other customer tickets.

Create

Flow

Execution Status Condition

Execution Namespace Condition

More Related Blueprints

System Git Notifications

Create GitHub issue when a workflow fails

System Notifications

Create a ticket in Jira when a workflow fails

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